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Privacy Policy

The following is the Privacy Policy of the Legrand group of companies and the web sites and services provided by any entity in the group.   “Legrand”, “Legrand Group”, “we”, “us”, “our” means Legrand CRM Pty Ltd, incorporated in the Commonwealth of Australia, and its subsidiaries Legrand Software Inc. (USA) and Legrand Software Limited (New Zealand). 

This policy describes what personal information we collect on our site, how we use it, and your options regarding the personal information that you provide to us.

We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, e.g. to process your purchase, provide support services, communicate product news.

If you have questions about this policy, please feel free to contact us at:

   Legrand CRM Pty Ltd
   460 Pacific Highway, Suite 203
   StLeonards NSW 2065
   Ph: 02 8667 1500
   Legrand Software Inc
   Ph: 1-888-361-0611


Legrand uses cookies on its Web site to capture information about page visits. This information is anonymous. Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of our web site.

Software Downloads & Software Registration

In order to download Legrand CRM software you are asked you to provide your e-mail address. Similarly, when registering your software you are asked to provide your name, e-mail address and mailing address. By providing your e-mail address, you are agreeing that Legrand can send you information about its products, including announcements of new releases. You can unsubscribe from the mailing list at any time by clicking on the unsubscribe link in the e-mail.

On-line Purchases

When you purchase a Legrand CRM subscription on our web site we collect personal information from you including your Name, email address and billing address. Your credit card payment is processed via the secure payment gateway of our merchant provider.


Legrand is committed to maintaining very high standards of data security. The measures we take include a secure data centre, the use of encrypted communications and only storing limited information in our transaction database.

Our transaction servers are located in a secure data centre and are protected by firewall and anti-virus systems.

In order to protect the security of personal information transmitted to us over the internet, any transactions that contain personally identifiable information are safeguarded by the use of the SSL protocol, using a minimum of 128 bit Encryption.

Legrand authorises credit card transactions in partnership with payment processors. Any cardholder information sent to the payment processor and any authorization message coming back is secure and cannot be tampered with.

Legrand does not store your full credit card number or the Card Security Code (CSC), sometimes called Card Verification Value or Code (CVV or CVC), in its database. When a successful authorization message has been received from our merchant provider only the last 4 digits of your credit card are recorded with the transaction.

No Sharing with third parties

The information you supply to Legrand is only used within Legrand. We will not rent, sell, trade or otherwise disclose your Personal Information, such as email address and contact details, to third parties.

Accessing Your Information

Customers may access their contact information via e-mail or by calling our customer service center in order to correct discrepancies and update records with new address information, and/or request to be removed from mailing subscriptions.

Changes to the Policy

If we decide to change our privacy policy, we will post the new policy on our website under the privacy statement link so you are always aware of Legrand's policy. This privacy policy is governed by the laws of the Commonwealth of Australia.